Returns & Exchanges

At ONNO T-Shirt Co., we want you to love your sustainable apparel, which is why we offer a 30-day window for returns and exchanges on all unwashed and unworn items. If your organic cotton or bamboo tee isn't a perfect fit, we are here to make it right with a simple and transparent process.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once your request is approved, we will email you a prepaid shipping label to download and print at your convenience.

3

Pack and Ship

Place the items in their original packaging, attach the shipping label, and drop the package off at any authorized carrier location.

4

Receive Refund or Exchange

After we receive and inspect your items, we will process your refund to the original payment method or ship out your new replacement within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing